All natural refers to foods that are minimally processed and do not contain manufactured ingredients. For example, all natural foods do not contain any hormones, antibiotics, sweeteners, food colors, or flavorings that were not originally in the food. Braxton & Chipper's uses only all natural ingredients...we do not use fillers, preservatives, artificial flavors or chemicals!
What payment methods do you accept?
At the moment, we accept only PayPal.
Will you share or sell my personal information?
Absolutely not! We will not share, sell, trade, or rent your personal information to any third party without your consent. Personal information collected by Braxton & Chipper's will be used to process your orders and inform you of new products and services.
Do you have a "physical" store?
At this time, Braxton & Chipper's is an online business only. One day in the future though, Chef Mario does hope to have a storefront to hang his hat and welcome visitors!
What is the "shelf life" of your cookies?
Most of our products have a shelf life of about 20-25 days and should be stored in a cool, dry place. They will not spoil after that, but they will turn stale and loose their optimal flavor. However, all of our cookies freeze well (for up to 4 months) and I find this a good way to keep them on hand for my own dogs.
The exception to the shelf life is JJ's Cheesy Chicken Cluckerz. As they contain both fresh chicken and cheese, it is recommend that they be refrigerated 3-4 days after receipt. They are double cooked to a crisp finish so that they will not spoil those first several days, but to prevent spoilage after that time frame they should be refrigerated or frozen.
If any product requires special storage instructions, it will be noted on the item.
How do you ship?
We ship via USPS Priority Mail and try our best to keep shipping costs as low as possible.
How fast will I get my order?
Everything at Braxton & Chipper's is baked fresh to order! We do not have cookies sitting around, getting stale, just waiting to be shipped! Chef Mario starts baking within 24-48 hours after receiving an order, and most orders are shipped within a 4-6 day period after an order is placed. Please, let us know if you need something quicker, and we will do our best to get it to to you in a shake of Braxton's tail!!